Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last Updated:

November 6, 2025

Table of Contents

1. Introduction

TeraBand Technologies ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register on the website or express interest in obtaining information about us or our products and services

Participate in activities on the website, including submitting contact forms or requesting quotes

Contact us via email, phone, or other communication methods

Request customer support or technical assistance

The personal information we collect may include:

Name and contact information (email address, phone number, mailing address)

Company/organization name and job title

Project details and service requirements

Payment and billing information

Communication preferences

3. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

IP address and browser type

Operating system and device information

Pages visited and time spent on pages

Referring website addresses

Date and time of visits

Clickstream data and usage patterns

We use cookies, web beacons, and similar tracking technologies to collect this information. You can control cookie settings through your browser preferences.

4. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, operating, and maintaining our services

Processing your requests, quotes, and service inquiries

Communicating with you about our services, updates, and promotional offers

Improving our website and services based on user feedback

Analyzing usage patterns and trends to enhance user experience

Detecting, preventing, and addressing technical issues or security threats

Complying with legal obligations and enforcing our terms and conditions

Sending administrative information, such as changes to terms and policies

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery)

Business Transfers: In connection with mergers, acquisitions, or asset sales

Legal Requirements: When required by law or to protect our rights, privacy, safety, or property

Consent: With your explicit consent or at your direction

Partner Organizations: With authorized partners for joint projects or services, only with your permission

All third-party service providers are contractually obligated to maintain the confidentiality and security of your personal information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest using industry-standard protocols

Regular security assessments and penetration testing

Access controls and authentication mechanisms

Employee training on data protection and security best practices

Secure data centers with physical and environmental controls

Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it. The retention period varies depending on:

The nature of the information and purpose for collection

Legal, regulatory, or contractual obligations

The need to resolve disputes or enforce agreements

Legitimate business interests

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information, subject to legal obligations

Portability: Request a copy of your information in a structured, machine-readable format

Objection: Object to processing of your personal information for certain purposes

Restriction: Request restriction of processing under certain circumstances

Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided in the 'Contact Us' section below. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Types of cookies we use include:

Essential Cookies: Necessary for website functionality and security

Analytics Cookies: Help us understand how visitors interact with our website

Functionality Cookies: Remember your preferences and settings

Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may impact website functionality.

10. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by our website and services.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without parental consent, we will delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. By using our services, you consent to this transfer.

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold

Right to delete personal information held by businesses

Right to opt-out of the sale of personal information

Right to non-discrimination for exercising CCPA rights

TeraBand Technologies does not sell personal information. To exercise your CCPA rights, contact us at privacy@teraband.com.

14. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Lawful basis for processing: We process data based on consent, contract, legal obligation, or legitimate interests

Data protection officer: Contact our DPO at dpo@teraband.com

Supervisory authority: You have the right to lodge a complaint with your local data protection authority

International transfers: We ensure appropriate safeguards for data transfers outside the EEA

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. We encourage you to review this Privacy Policy periodically.

Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@teraband.com

Phone: (555) 123-4567

Mail: TeraBand Technologies, Attn: Privacy Officer, 123 Technology Drive, Tech City, TC 12345

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Quick Summary

We Protect Your Data

Industry-standard security measures to keep your information safe.

We Don't Sell Your Data

Your personal information is never sold or rented to third parties.

You Have Rights

Access, correct, or delete your personal information at any time.

We're Here to Help

Contact privacy@teraband.com with any questions or concerns.